Privacy Policy

CarrotMerit respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, submit a form, or interact with our Facebook and social media advertisements.

1. Information We Collect

When you request a free quote, fill out a contact form, or interact with our lead forms on platforms like Facebook (Meta), we may collect the following personal information:

  • First and Last Name

  • Email Address

  • Phone Number

  • Home Address / Service Location

  • Details regarding your garage or project needs

2. How We Use Your Information

We collect this information solely for the purpose of running our local service business and providing you with an exceptional experience. Specifically, we use your data to:

  • Contact you to schedule your free on-site walkthrough or provide a custom quote.

  • Fulfill our garage clearing, organization, and cleaning services.

  • Communicate with you regarding your appointment, service updates, and billing.

  • Improve our customer service and website experience.

3. Facebook / Meta Lead Ads

If you submit your information through a Facebook Lead Ad, please know that your information is securely transmitted to us. We only use this information to contact you regarding the specific service or quote you requested.

4. Information Sharing & Third Parties

We do not sell, trade, rent, or lease your personal information to any third parties. We will never share your phone number or email address with outside marketing agencies. Your data is only shared with trusted third-party platforms (like our secure CRM or payment processors) strictly for the purpose of operating our business and providing your requested services. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

5. Data Security

We implement standard, reasonable security measures to maintain the safety of your personal information. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

  • Opt-Out: You can opt out of future communications from us at any time. If you receive an email or text message from us, you may reply "STOP" or click "unsubscribe" to be removed from our list.

  • Request Deletion: You may contact us at any time to request that we delete your personal information from our systems.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices. The updated version will be indicated by the "Effective Date" at the top of this page.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at:

Carrot Merit Email: [Insert Your Business Email, e.g., nick@carrotmerit.com] Phone: [Insert Your Business Phone Number] Location: Dallas-Fort Worth (DFW), Texas